FAQ

Is everything authentic? Yes. Every piece is hand-selected and inspected by us before it’s listed, and we only sell pieces from the designer named on the listing.

How do I know if it will fit? Each listing shows the size on the label. Designers size differently, so compare with a similar piece you own, and email us for measurements if you’d like them.

Do you deliver in West Austin? Yes. Porch delivery brings five pieces to your door in 78733, 78746 and 78738, to try on at home for 48 hours. You choose three from the website and two more are chosen for you. Order the ones you want to keep and leave the rest in the tote on your porch for collection.

Can I return it? All sales are final. If an item arrives damaged or not as described, we’ll make it right (see our Returns policy). If you are in West Austin, porch delivery lets you try pieces at home before buying, so you only pay for what you keep.

Will you restock an item? No. We have just one of each piece, so once it sells, it’s gone. Check New Arrivals for the latest additions.

Can you hold an item for me? Not on request, since the first completed checkout gets the piece. The one exception is porch delivery: pieces out on a visit are reserved for those 48 hours and come off the website while they are with you.

Where do you ship? Anywhere in the United States. Shipping is $8, or free on orders of $150 or more.

How do I reach you? Email hello@curated-atx.com, call or text 512-751-1660, or use our Contact page. We reply within 1 business day.